Precise shipping charges can be calculated on each product page for the 48 lower American states and for Canada.
Shipping to Europe, Hawaii, Alaska & Puerta Rico
Please call us at 1-877-327-3231 or 1-514-327-3231 or email for an exact shipping quote to your location.
Please note that all items that are marked with "Free Shipping" only applies to 48 lower states and within Canada as well.
All buyers from other locations must contact us for a specific quote and understand that in most cases for smaller packages we use a brokered shipping carrier such as UPS to ensure packages are received safely, securely and with the least amount of chances of having damages upon delivery. In most cases; JDM Racing Motors assumes all responsibility for cusotms, VAT, brokerage fees and duties for these packages and will not bill the client or set these to COD. The exception to this is for cusotmers located outside of US and Canada and customers will be contacted to be advised of these potential charges which may vary based on your country's regulations. JDM Racing Motors will only ship once we have the consignee's consent if this was to occur.
Tailgate / Liftgate and residential services for freight class items have a surcharge. Please check the appropriate box when calculating shipping while purchasing an item.
?Clients must notify us beforehand if these services are required.
When We Ship
- Our goal is to ship all items within 1 business day after the order has been placed.
- Orders placed & processed by 1 p.m. Eastern Standard Time (UTC -5) will be shipped the same day the order is placed. Orders placed after 1 p.m. Eastern Standard Time (UTC -5) will be shipped the following business day, although every effort will be made to ship orders the same day.
- Out of stock items will be shipped 1 business day after stocking. No price adjustment will be made for the shipping charges as these items will still be shipped according to the method originally requested in the purchase order.
- You will be notified within 1 business day by email if we are unable to complete your order.
- Please call our Customer Service at 1-877-327-3231 if you have questions regarding this policy.
Where We Ship
We ship to all locations in the continental United States, Hawaii, Alaska, Canada, Europe, South America & Caribbean.
A valid tracking number will be emailed after shipping. Additionally, we will do our best to provide you with actual item pictures of your package as it is being shipped so that you may refer to its condition and so that we can maintain quality service throughout the entire process.
Please go to www.ltl.upsfreight.com (all shipments to 48 lower states).
The shipping carrier delivers from 9 a.m. to 8 p.m. Monday through Friday.
When Receiving Your Order
In the unlikely event that a item is damaged in shipping or is missing, please make sure to inspect the package before you sign for it. If you should receive parts damaged by the shipping carrier, you must call JDM Racing Motors at 1-877-327-3231 within 24 hours or a claim CANNOT be filed. Damaged packages should be refused upon delivery. If you would still like to accept the package as is; please ensure that the damages are noted on the signed proof of delivery as the shipping carrier will not be liable and the consignee is signing off on the goods being delivered in good condition.
263 Park Avenue
EAST HARTFORD, CT
- Store Hours (EST)
Mon-Fri: 9:00-6:00 PM
Sat: 9:00-12:00 PM
- How To Reach Us
Toll Free: 1-877-327-3231
Email : [email protected]